Gaya APA

JAMES, S, G, H. et al (2005). ENTERPRISE - WIDE CHANGE (superior results through system thinking) . SANFRANSISCO: PUBLISHED BY PFEIFFER.

Gaya MLA

JAMES, STEPEHEN, G, HAINES.. et al. "ENTERPRISE - WIDE CHANGE (superior results through system thinking)". SANFRANSISCO: PUBLISHED BY PFEIFFER, 2005. Textbook.