Gaya APA

Russell, R, S., III, B, W, T. (2006). Operating Management : Quality and Competitiveness in aq Global Environment (5). NEW JERSEY: John Wiley & Sons. Inc..

Gaya MLA

Russell, Roberta, S., III, Bernard, W, Taylor. "Operating Management : Quality and Competitiveness in aq Global Environment". 5 NEW JERSEY: John Wiley & Sons. Inc., 2006. Textbook.